About the Role At Saroj Hospital the Hospital Concierge is not just a receptionist This role is the first touchpoint of trust care and efficiency for every patient and visitor We are looking for an individual who thrives on responsibility exudes warmth and takes ownership of ensuring every patient experience is smooth empathetic and memorable This is not just a typical desk job It s a career for someone who is proactive forthcoming and ready to go the extra mile to make people feel cared for in a hospital setting Key Responsibilities Welcome patients attendants and visitors with empathy and professionalism Act as a hospital concierge - guiding patients through registrations appointments billing and services Anticipate patient needs solve problems proactively and coordinate with departments for smooth flow Manage front desk operations with accuracy and efficiency Uphold confidentiality dignity and sensitivity at all times Provide real-time solutions and ensure patients never feel lost in their hospital journey Be the go-to person for both patients and internal staff when it comes to navigation information and reassurance What We re Looking For Graduate with 1-5 years of front office hospitality or healthcare service experience Excellent communication skills Hindi English local language is an advantage Tech-savvy and quick to learn hospital systems High sense of responsibility ownership and accountability Positive attitude presentable personality and natural problem-solving skills Someone who cares as much as they manage Why Join Saroj as a Hospital Concierge Be the face of trust and care for thousands of patients Work in a role that values ownership empathy and initiative Grow with an organization that invests in people and service excellence Go beyond routine front desk work - become a patient experience ambassador This is for someone who doesn t just want a desk job but wants to be remembered as the person who made a difference in a patient s hospital journey Job Type Permanent Pay 5 000 00 - 15 000 00 per month Work Location In person

📌 Front Desk Officer (Chhattisgarh)
🏢 Saroj Group of Hospitals
📍 Chhattisgarh