1 Sales and Marketing Activities 1 1 Promote the company s existing brands and products to the market increasing visibility and demand 1 2 Identify and qualify potential leads converting them into sales opportunities 1 3 Deliver presentations product demonstrations and proposals to potential customers to showcase products and services 1 4 Participate in exhibitions seminars and other industry events to network and follow up with potential clients 1 5 Develop and implement innovative sales initiatives strategies and programs to target key demographics 1 6 Establish contact with potential clients through online market research cold calling email outreach networking online trading portals and other methods 2 Lead Generation and Conversion 2 1 Handle and maintain platforms like Indiamart by updating the portal weekly and following up on inquiries daily to convert leads into sales 2 2 Follow up on inquiries to ensure continuous engagement and move leads through the sales funnel 2 3 Seek referrals from current clients to expand the sales pipeline and attract current business 2 4 Handle sample requests from clients ensuring timely dispatch and appropriate follow-up and ensure conversion of those samples to final orders 3 Sales Deal Management 3 1 Finalize and close sales deals completing all necessary transactions and documentation 3 2 Prepare and send accurate and timely quotations based on customer requirements 3 3 Generate proforma invoices PI with detailed product specifications pricing and payment terms 3 4 Generate and process sales orders based on confirmed quotations and agreements 3 5 Coordinate dispatch of materials as per customer logistics and requirements to ensure timely delivery 4 Customer Relationship Management 4 1 Develop and maintain strong relationships with clients to encourage repeat business and customer loyalty 4 2 Address and resolve customer complaints promptly with the help of quality department personnel 4 3 Develop and implement strategies to retain key accounts enhancing customer loyalty and minimizing churn 4 4 Resolve customer issues related to product delivery billing or product performance in a timely and qualified manner 4 5 Identify product opportunities based on customer feedback and develop new products tailored to their needs 4 6 In the existing customer base cross-selling and upselling must be pitched on a regular basis 5 Sales Documentation and Reporting 5 1 Maintain accurate records of sales activities customer interactions transactions and feedback in ERP systems and required documents 5 2 Send a daily progress report to management or the Head of the Department 5 3 Prepare weekly meeting reports to track progress and discuss challenges 5 4 Maintain accurate records of all quotations proforma invoices sales orders and customer interactions 6 Payments and Financials 6 1 Ensure customer payments are processed on time and follow up on overdue payments weekly through calls emails and WhatsApp 6 2 Send payment reminder mail on every Tuesday to all Customers whose payment is overdue 6 2 Generate work orders against the sales order and hand over to the respective production department 6 3 For new customers billing for the first time all details in the CRF form must be filled and coordinated with the dispatch and accounts department to ensure a smooth process 7 Operations Coordination 7 1 Align commitments made to customers with production and dispatch departments and ensure they are documented in written formats such as emails or WhatsApp 7 2 Continuously monitor pending sales orders and arrange dispatches on or before scheduled times 7 3 Oversee pre-sales and post-sales activities to ensure the highest level of client satisfaction 8 Performance and Target Achievement 8 1 Achieve and exceed sales targets as set by management contributing to company growth 8 2 Track and report daily sales activities ensuring transparency and providing insights to management 8 3 Maintain and expand a customer feedback database to improve products services and processes 9 Miscellaneous Responsibilities 9 1 Maintain and update ISO and ZED documents Weekly 9 2 Attend team meetings to discuss sales strategies challenges and share best practices 9 3 Provide training to current joinee in sales department 10 Exhibitions Works 10 1 Ensure the customer master database is up-to-date with accurate and complete information 10 2 Oversee Pre Exhibition preparation and keep record of items which needs to be required in Exhibition Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Leave encashment Paid sick time Paid time off Provident Fund Experience B2B sales 1 year Required Language English Preferred Work Location In person