Location Panampilly Nagar Reports to Outlet Manager Experience 2-3 years in QSR cafe or Restaurant Job Summary The Service Captain is responsible for supervising the front-of-house operations ensuring smooth guest service maintaining hygiene standards and leading a team of servers to deliver an outstanding customer experience Key Responsibilities Supervise daily front-of-house FOH operations Train guide and manage service staff servers order takers Ensure service standards order accuracy and timely delivery Address guest queries complaints and special requests promptly Maintain cleanliness and hygiene as per cafe SOPs Coordinate with kitchen staff for smooth order flow and reduce wait times Monitor inventory of disposables packaging and service-related materials Prepare basic reports sales feedback shift handover etc Skills Required Strong communication and team leadership skills Customer-oriented mindset Basic knowledge of POS systems and order tracking Familiarity with cafe menus burgers pizzas coffee mocktails Ability to multitask and remain calm under pressure Job Type Full-time Pay From 18 000 00 per month Perks Leave encashment Work Location In person

📌 Food & Beverages Captain (Kerala)
🏢 Stone Wood Nature Resort
📍 Kerala