Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Process Developer -Reporting Order to Cash We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types Manual Consolidated and Automated In this role you will be encouraged to work on strict deadlines in a fast paced business environment while being a good great teammate and should have led a team size of 40 to 50 people Responsibilities Responsible for processing all billing cycles for circulation activities on a strict timeline each month Expertise in navigating billing systems to perform research on billing disputes input new pricing and products Key contact for local circulation departments for billing issues Assist AR team with cash application if exceptions arise Monitor adjustments to bills ensuring accuracy in GL coding and mapping within the front end systems Responsible for creating an environment and culture that fosters process improvement high performance teams employee growth extraordinary customer service and market-driven competitiveness in Billing Responsible for establishing productivity and quality performance measurements monitoring performance against established goals and coaching employees on improvements in execution Owns all Billing policies controls processes and procedures Enforces all policies controls process and procedures for Billing Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution Ensure all documentation is SOX compliant up-to-date accurate and easy to understand Perform and monitor Month End process for each location as well as generate and book Circulation Revenue to JDE Foster communication and teamwork within and across organizational boundaries especially with other SSC departments Hire train and motivate the team Qualifications we seek in you Minimum Qualifications Skills Bachelor or Graduate degree Relevant years of experience in Order to Cash Strong analytical and problem-solving skills Excellent customer service and communication skills Must be self-reliant resourceful and proactive in approaching tasks Robust analytical skills and ability to work with complex data Excellent attention to detail and problem-solving abilities Preferred Qualifications Skills Exposure to SAP Oracle Salesforce TPM o Experience in Trade or Non-Trade deductions for Trade Management OR o Order Entry or Fulfilment experience for Order Management OR o Contract review Entry experience for Contract Management OR Knowledge of all Order-to-cash processes in the CPG or retail industry Proficient in Microsoft Office - Excel PowerPoint and Word Strong communication skills Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Strong interpersonal skills with the ability to work in a team environment Ability to multi-task and prioritize items with specific time constraints Client-focused mindset with proven ability to respond quickly to internal and external client requests Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobProcess Developer Primary LocationIndia-Kolkata ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingSep 26 2025 8 20 41 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time

📌 Process Developer –reporting Order To Cash. (West Bengal)
🏢 Genpact
📍 West Bengal