Job Title Relationship Manager - End User Segment Overview Sales Business Development Business Expansion Networking Order Processing Customer Interaction Quotation Processing Customer Inquiry Handling Identifying New Market Opportunities Ensuring Customer Satisfaction Close Coordination with Business Managers Internal Communication with Business Head Segment Head MIS Reports To Business Manager Brand Head Segment Head Qualification B Tech BE in Electrical or Mechanical or Diploma in Electrical Mechanical Any Graduate 2-6 years of relevant work experience in Industrial Sales Wires Cables Switchgears Electrical Products Strong communication and interpersonal skills Responsibilities Duties Sales Accountable for maintaining and growing sales of the company s products in the Industrial area- End Users Responsible for achieving assigned annual targets Ensure maximum monthly incentives against basket parameters in the Employee Performance Monitoring Program Improve quotation conversion ratio Ensure timely collection of payments from End User customers as per their credit limits and assigned credit period After Sales Service Resolve customer complaints promptly and ensure customer delight Take regular feedback from End-User customers regarding VISL products and services Additional Skills Robust crisis management and time management abilities Assertive detail-oriented and proactive Ability to multitask and work effectively under pressure to meet deadlines Location Joining Immediate