Job Profile Air Ticketing Telecalling Staff Job Title Air Ticketing Telecaller Travel Consultant Telecalling Job Summary The Air Ticketing Telecalling Staff is responsible for handling inbound and outbound calls related to flight bookings cancellations rescheduling and other travel-related inquiries They must provide excellent customer service while assisting customers in booking domestic and international flights ensuring all details are accurate and up to date Key Responsibilities Make and receive calls to potential and existing customers regarding flight inquiries Provide information about domestic and international flight options fares availability and schedules Process bookings rebookings cancellations and refunds Upsell travel-related services meals seat selection baggage insurance Maintain accurate records of customer interactions and transactions Ensure high levels of customer satisfaction by resolving issues promptly and professionally Follow up with clients for payment ticket delivery or confirmation Coordinate with airlines for special requests and changes Achieve assigned targets for sales or customer engagement Required Skills Excellent communication skills Hindi language Strong customer service and persuasion skills Basic computer proficiency MS Office email Ability to work under pressure and meet targets Educational Qualifications Minimum 12th Pass Higher Secondary Graduate preferred Experience 0-2 years of experience in telecalling customer support or air ticketing Freshers with good communication and interest in travel are also encouraged to apply Work Environment Office-based job may involve shifts especially during peak travel seasons Coordination with the travel desk or reservations team Job Type Full time Pay 10 000 00 - 25 000 00 per month Language Hindi Required English Preferred Work Location In person

📌 Tele Calling Executive, (Uttar Pradesh)
🏢 SRPLUS INTERNATIONAL PRIVATE
📍 Uttar Pradesh