JD for the profile of Customer Care Executive About Rico Established in 1965 RICO was the first company to introduce mixer grinders in India Run by a family of engineers RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees over 3 000 retail outlets service centers network spread all over the length breadth of the World A pioneer in the home appliance industry RICO has become a benchmark for its quality its performance With RICO s engineering expertise specially designed home kitchen products have been introduced exclusively to cater to the toughest requirements Rico now sells more than 52 different product categories in its range Rico products are now sold in 13 countries in the world is a very well-respected brand in the home kitchen appliances segment Company Address Office - 8th Floor Sapphire Building S V Road Khari West Two minutes from Khar station MUMBAI Maharashtra India Website http www rico in Contact details careers rico gmail com JD for the profile of Customer Care Executive Females Candidates are preferred Experience in handling customer query complaints Ability to resolve the customer complaint and give them proper solution Know how to operate Gmail reply to customer query through E-mail Inbound Outbound calling What we are looking for Qualifications Skills Required Educational Qualifications - Any Graduate Experience - 1 to 3 Years Telecaller BPO Call Centre Background Preferred - Female Candidates Preferred Knowledge - Knowledge of Excel Good Oral Communication Skills Languages - English Hindi Perks and Benefits In addition to the salary a performance Linked incentive amount will also be given every quarter All perks like Bonus PF Gratuity etc will be given 2 Sunday s are working can take comp off on week days Timing -11am to 7 30pm Will be working at our HO in Khar west - 2 min walk from the Station Location - Khar West Candidate residing in Western line will be preferred Salary Range 18K to 30K Depends upon the candidate Contact details careers rico gmail com Mobile - (phone hidden) Job Type Full-time Pay 18 000 00 - 30 000 00 per month Perks Provident Fund Application Question s How many years of experience do you have in Customer Care Executive Have experience in Inbound Outbound Calls Have experience in handling Customer Complaints Query Work Location In person