Respond promptly and professionally to customer inquiries via phone email or chat Troubleshoot customer issues providing effective solutions and ensuring customer satisfaction Maintain up-to-date knowledge of products to answer customer queries accurately Handle complaints or escalations and work towards swift resolutions Ensure a positive customer experience through active listening and empathy Job Type Full-time Pay 18 000 00 - 24 000 00 per month Perks Paid time off Provident Fund Work Location In person Speak with the employer 91 (phone hidden)