Role Objectives Oversee the overall operations of the hotel ensuring seamless guest experiences Deliver excellent customer service while maintaining high standards of quality and hospitality Lead manage and motivate the front office housekeeping F B and operations teams Drive business growth occupancy and guest satisfaction through effective management Core Deliverables Supervise front desk housekeeping F B and support staff Manage reservations room allocations and guest check-in check-out processes Monitor inventory vendor management and operational costs Ensure compliance with health safety hygiene and licensing standards Handle guest feedback and escalations with professionalism and empathy Track and report on occupancy rates revenues costs and KPIs Implement promotions packages and upselling strategies to increase profitability Conduct regular staff training to maintain service excellence Skills Required Mandatory Solid leadership and team management skills Excellent communication interpersonal abilities Knowledge of hotel operations Front Office Housekeeping F B Guest Services Customer-first mindset with strong problem-solving skills Preferred Add-on Proficiency in MS Office Excel Word for reporting Hands-on with hotel management software PMS systems Financial acumen for budgeting and cost control Experience Hands-on Minimum 3-5 years in hotel hospitality operations Total Industry 5-7 years in hospitality customer service management Prior experience as Assistant Hotel Manager Operations Manager or Hotel Manager preferred Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person

📌 Hotel Manager (Punjab)
🏢 Skylane Dronetech
📍 Punjab