Site Name India - Maharashtra - Worli Mumbai Posted Date Jul 23 2025 Job Title Patient Support Program PSP Manager - Oncology Location Mumbai Role Summary As the PSP Manager - Oncology you will be responsible for the seamless execution of GSK s Patient Support Program PSP and Value-Added Services for oncology products This includes overseeing patient onboarding ensuring program compliance enhancing patient centricity and ensuring eligible patients gain timely access to GSK s innovative oncology therapies You will work closely with PSP partners Patient Assistance Program PAP service vendors and PAP distributors to ensure high-quality compliant and patient-focused delivery Key Responsibilities Program Execution Oversight Ensure the end-to-end implementation of the PSP in alignment with GSK policies and access strategy Oversee the operations and deliverables of the PSP partner to ensure adherence to SLAs timelines and patient care standards Patient Onboarding Governance Monitor patient onboarding processes to ensure robust due diligence and documentation in compliance with applicable SOPs and regulations Conduct periodic audits and quality checks to verify eligibility authenticity and completeness of patient records Vendor Management Coordinate effectively with the PSP service provider and PAP distributor to ensure smooth supply chain and access management Evaluate vendor performance periodically and initiate improvements where necessary Governance Compliance Uphold governance standards related to data privacy pharmacovigilance and ethical conduct within the PSP framework Ensure timely reporting and resolution of any discrepancies risks or deviations Patient-Centric Approach Enhance patient experience by ensuring empathetic timely and clear communication through the PSP Identify and implement opportunities to improve service quality reduce delays and address barriers to access Cross-functional Collaboration Work closely with Access Medical Legal Regulatory and Commercial teams to ensure aligned execution and continuous improvement of the PSP Qualifications Experience Bachelor s degree in Life Sciences Pharmacy or related discipline MBA or post-graduate qualification preferred 5-8 years of experience in managing PSPs or access-related programs in the pharmaceutical healthcare industry Strong knowledge of oncology therapies and patient access challenges Experience with vendor governance auditing and compliance practices Skills Competencies Deep understanding of patient access models and reimbursement landscapes High attention to detail and integrity in patient handling and documentation Strong project management and coordination skills Excellent stakeholder engagement and communication abilities Ability to handle sensitive patient information with discretion and compliance Why GSK Oncology At GSK we are transforming the treatment paradigm in oncology by delivering innovative science-driven therapies to patients in need Join us in ensuring that every eligible patient has access to life-changing innovation with empathy integrity and excellence Why GSK Uniting science technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger more sustainable shareholder returns - as an organisation where people can thrive We prevent and treat disease with vaccines specialty and general medicines We focus on the science of the immune system and the use of current platform and data technologies investing in four core therapeutic areas infectious diseases HIV respiratory immunology and oncology Our success absolutely depends on our people While getting ahead of disease together is about our ambition for patients and shareholders it s also about making GSK a place where people can thrive We want GSK to be a place where people feel inspired encouraged and challenged to be the best they can be A place where they can be themselves - feeling welcome valued and included Where they can keep growing and look after their wellbeing So if you share our ambition join us at this exciting moment in our journey to get Ahead Together Important notice to Employment businesses Agencies GSK does not accept referrals from employment businesses and or employment agencies in respect of the vacancies posted on this site All employment businesses agencies are required to contact GSK s commercial and general procurement human resources department to obtain prior written authorization before referring any candidates to GSK The obtaining of prior written authorization is a condition precedent to any agreement verbal or written between the employment business agency and GSK In the absence of such written authorization being obtained any actions undertaken by the employment business agency shall be deemed to have been performed without the consent or contractual agreement of GSK GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses agencies in respect of the vacancies posted on this site It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way GlaxoSmithKline does not charge any fee whatsoever for recruitment process Please do not make payments to any individuals entities in connection with recruitment with any GlaxoSmithKline or GSK group company at any worldwide location Even if they claim that the money is refundable If you come across unsolicited email from email addresses not ending in gsk com or job advertisements which state that you should contact an email address that does not end in gsk com you should disregard the same and inform us by emailing askus gsk com so that we can confirm to you if the job is genuine

📌 Patient Support Program (psp) Manager – Oncology (Maharashtra)
🏢 GSK
📍 Maharashtra