Job Responsibilities Answers daily customer correspondence via telephone Email and Whatsapp from customers Provides order assistance and product information in an efficient and professional manner Working in an Inbound process providing knowledgeable answers to questions about our product pricing availability and dispatch Provide accurate valid and complete information by using the right resources within the company Handle Customer Complaints and Escalations Provide solutions for basic problems work within the time limits provided and take ownership of issues Go the extra mile to engage with Customer Requirements Qualifications Prior experience in Customer Service with a Pharma Life Sciences Chemicals Analytical Instrumentation would be preferable Good communication and presentation skills Strong telephone etiquettes to satisfy various customer situations Customer-focused with the ability to adapt respond to different scenarios Friendly professional and Ambitious person Problem-solving skills ability to multitask prioritize and manage time Ability to work independently and in a team setting and to escalate issues as appropriate As a Customer Service Representative you would have the chance to work with a great team with immense learning opportunities in the emerging field of Customer Service The Job allows rotational working hours is a full-time opportunity and all the responsibilities will have to be completed while working from office Role Customer Service Representative CTC INR 18 000 26 000 - Take home salary Minimum Requirements HSC Work Timings For Male- Fixed afternoon shift 1 PM-10 PM or 2 PM-11 PM For Female- Fixed afternoon shift 12 PM-9 PM Working Days 6 days working Monday to Sunday 1 Fixed week off Job Types Full-time Permanent Pay 20 000 00 - 26 000 00 per month Benefits Health insurance Provident Fund Experience Customer service 1 year Required Language English Required Hindi Required Marathi Required Shift availability Night Shift Required Overnight Shift Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Representative (Maharashtra)
🏢 Meraqui Ventures
📍 Maharashtra