Key Responsibilities Operational Management Oversee hospital operations during assigned shifts to ensure seamless functioning across all departments Monitor adherence to policies procedures and safety standards Conduct regular rounds to inspect facilities patient areas and staff stations Address operational bottlenecks and escalate critical issues to senior management as needed Patient Experience and Satisfaction Act as the primary contact for patient concerns grievances or escalations Ensure a patient-centered approach in all interactions and facilitate solutions promptly Collaborate with front desk nursing and clinical teams to address service gaps Staff Supervision and Coordination Manage and support staff on duty ensuring appropriate staffing levels for optimal care delivery Provide guidance and support to clinical and non-clinical staff during emergencies or high-demand situations Resolve any interpersonal or disciplinary issues among staff in alignment with hospital policies Emergency Management Lead and coordinate responses to medical or operational emergencies Act as the point of contact for crisis management including fire security breaches or facility failures Communicate with emergency services regulatory authorities and senior management as needed Compliance and Reporting Ensure adherence to healthcare regulations accreditation standards and hospital policies Document incidents complaints and actions taken during the shift in detailed reports Conduct handovers to the incoming MOD or administrative staff to ensure continuity of operations Qualifications Education Bachelor s degree in Hospital Administration Healthcare Management or a related field Master s degree preferred Experience Minimum 3-5 years of experience in hospital operations or healthcare management Proven leadership experience in a clinical or non-clinical setting Skills Strong problem-solving and decision-making abilities Excellent communication and interpersonal skills Ability to remain calm under pressure and handle emergencies effectively Proficiency in hospital management systems and basic IT tools Job Type Full time Pay 10 000 00 - 20 000 00 per month Benefits Provident Fund Schedule Rotational shift Supplemental Pay Overtime pay Education Bachelor s Required Experience Operations management 2 years Required Night Supervisor 1 year Preferred Shift availability Night Shift Preferred Work Location In person

📌 Manager On Duty (Maharashtra)
🏢 SWASTHYAM SUPERSPECIALITY HOSPITAL,NAGPUR
📍 Maharashtra