Qualifications Skills Educational Requirements A bachelor s degree in any discipline is typically required Experience 1-3 years in customer relations healthcare or hospitality is preferred Technical Skills Proficiency in using hospital management software MS Office Suite Word Excel Outlook and phone systems Communication Skills Strong verbal and written communication skills Interpersonal Skills Ability to multitask and remain calm under pressure in a fast-paced healthcare environment 1 Patient Interaction Reception Greet and welcome patients and visitors with a friendly and professional demeanor Direct patients to appropriate departments or staff members Provide information on hospital services policies and procedures foundit india 3Glassdoor 3Apna 3Placement India 2 Appointment Scheduling Coordination Schedule and confirm patient appointments ensuring effective utilization of resources Coordinate with doctors and other departments to confirm schedules Manage the hospital s appointment calendar and minimize wait times SimplyHired 3SRM Global Hospitals Pvt Ltd - 3Placement India 3Glassdoor 1Internships Jobs 1 3 Patient Registration Admission Assist with patient admission paperwork including collecting necessary personal and insurance information Register patients upon arrival verifying details and ensuring accurate data entry into the hospital system Handle VIP CIP admissions and guide patients through the admission process SRM Global Hospitals Pvt Ltd - 3Placement India 3Glassdoor 3Wikipedia 8Glassdoor 8Placement India 8Asian Heart Institute - Career Page 4 Billing Payment Handling Assist patients with billing inquiries ensuring proper collection of co-pays fees and other payments Process payments and maintain accurate records of transactions Coordinate with the billing department for patient invoicing and payments GlassdoorPlacement India 5 Communication Management Answer and direct incoming phone calls in a professional and courteous manner Respond to patient inquiries and provide basic information about hospital services Manage email communication and forward queries to the appropriate departments foundit india 5Placement India 5Glassdoor 5 6 Administrative Support Record Maintenance Maintain patient records ensuring confidentiality and compliance with hospital policies Handle incoming and outgoing mail packages and couriers Assist in administrative tasks such as sorting and distributing mail coordinating travel arrangements maintaining office supplies and managing office equipment foundit india 9Placement India 9Glassdoor 9Glassdoorfoundit india 7 Patient Visitor Coordination Ensure that waiting areas are well-organized clean and comfortable for patients and visitors Provide directions and information to visitors regarding hospital locations departments and services Handle patient concerns or complaints in a calm and professional manner escalating issues to the appropriate departments as needed Glassdoor 8 Compliance Confidentiality Ensure that all interactions and patient information comply with hospital privacy policies and regulatory standards Maintain confidentiality and security of all patient records and sensitive information Adhere to hospital policies and procedures regarding patient data security and overall operations Glassdoor 9 Collaboration Teamwork Work closely with medical administrative and support staff to ensure optimal patient care Assist the hospital management with administrative tasks as required including data entry report preparation and clerical duties Job Types Full-time Permanent Benefits Provident Fund Schedule Rotational shift Supplemental Pay Yearly bonus Work Location In person

📌 Front Office Executive (receptionist) - Rotational Shift (Tamil Nadu)
🏢 Wedjat Health Solutions Private Limited, Madurai
📍 Tamil Nadu