Title Lead - Server Room DC Date Jul 25 2025 Location Sun House - Corporate Office Company Sun Pharmaceutical Industries Ltd Job Title Server Room DC Lead Job Grade refer to JE G9A Function Information Technology Sub-function Infra IT Manager s Job Title Global Head - DC SNOC Skip Level Manager s Title Global Head - IT Infra Operation Function Head Title GM Location Mumbai No of Direct Reports if any NA Date of Joining Areas Of Responsibility At Sun Pharma we commit to helping you Create your own sunshine by fostering an environment where you grow at every step take charge of your journey and thrive in a supportive community Are You Ready to Create Your Own Sunshine As you enter the Sun Pharma world you ll find yourself becoming Better every day through continuous progress Exhibit self-drive as you Take charge and lead with confidence Additionally demonstrate a collaborative spirit knowing that we Thrive together and support each other s journeys Job Summary Datacenter Domain Specialist - SME is a senior-level expert responsible for the management optimization and continuous improvement of all aspects of datacenter operations including server storage backup infrastructure and disaster recovery DR This role involves overseeing the technical operations of datacenter environments project management of datacenter initiatives ensuring compliance with internal and external standards and managing vendor relationships The Datacenter Domain Lead will act as a subject matter expert providing strategic direction ensuring operational efficiency and supporting audits and compliance initiatives for datacenter operations Responsibilities Datacenter Operations Management Lead day-to-day operations of global datacenters ensuring all systems are running optimally including servers storage backup and associated infrastructure Oversee the capacity planning performance monitoring and resource allocation to meet current and future business requirements Manage operational procedures for incident response disaster recovery DR and business continuity planning BCP Ensure that the datacenter environment is reliable secure and aligned with business objectives Datacenter Infrastructure Technology Management Lead the architecture design and implementation of datacenter systems ensuring high availability fault tolerance scalability and security Oversee and manage technologies such as servers physical and virtual storage systems SAN NAS DAS networking and backup systems including cloud and hybrid environments Continuously assess optimize and manage the lifecycle of IT infrastructure including hardware software and firmware updates upgrades Develop and enforce best practices for server management virtualization and storage Project Management Lead and manage large-scale datacenter projects such as infrastructure upgrades migration initiatives and cloud adoption strategies from inception to completion Develop project plans budgets timelines and resource allocation ensuring that projects are delivered on time within scope and on budget Coordinate with cross-functional teams to ensure alignment on project deliverables risk management and change control processes Ensure the timely and accurate reporting of project status issues and risks to stakeholders Backup and Disaster Recovery Management Oversee the design implementation and testing of backup and disaster recovery strategies ensuring that recovery objectives RPO RTO are met Design and implement efficient scalable backup and recovery solutions for enterprise data ensuring business continuity and disaster recovery DR Create and enforce backup strategies to ensure timely accurate backups of critical systems applications and data Develop and manage backup schedules and strategies for on-premise cloud and hybrid environments Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages Maintain comprehensive documentation of backup and recovery procedures configurations and policies Produce regular backup performance reports and recommend improvements to senior management Create and maintain internal documentation for DR testing incident responses and compliance audits Work with internal teams and vendors to develop refine and execute incident response and business continuity strategies Regularly assess the storage capacity and performance of backup systems ensuring scalability as data volumes grow Perform regular optimization of backup processes to reduce backup windows improve efficiency and enhance overall backup performance Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date Compliance Audit Ensure compliance with regulatory industry and company-specific standards e g GDPR HIPAA SOX ISO 27001 Assist in preparing for and supporting internal and external audits ensuring that the datacenter environment adheres to required compliance standards Review and ensure that all datacenter operations meet security risk and privacy requirements including data encryption access controls and disaster recovery protocols Act as a key point of contact during audits liaising with auditors and business units to ensure that evidence is provided and that audit recommendations are acted upon Vendor Management Lead vendor selection contract negotiation and performance management for datacenter-related services including hardware procurement storage backup and cloud service providers Maintain strong relationships with third-party vendors ensuring they meet service level agreements SLAs resolve issues promptly and deliver according to agreed timelines Oversee vendor risk assessments and work closely with procurement and legal teams to ensure compliance with corporate policies Manage vendor escalations and dispute resolution ensuring minimal disruption to operations Strategic Planning and Budget Management Lead the budgeting process for datacenter operations ensuring cost-efficient resource allocation and capital expenditures Provide strategic insights and recommendations for optimizing data center operations enhancing efficiency and reducing costs Ensure that the datacenter infrastructure is aligned with business objectives and future scalability needs Collaborate with finance procurement and senior leadership to align on budgeting financial planning and cost-saving initiatives Process and Procedure Development Develop document and enforce operational processes and procedures for all aspects of datacenter management e g change management incident management patch management Standardize best practices for datacenter operations including system configuration deployment monitoring and maintenance Drive continuous process improvement leveraging automation and tools to streamline operations enhance productivity and reduce manual intervention Team Leadership and Collaboration Lead a team of IT professionals responsible for datacenter management including server administrators storage engineers and network specialists Foster a collaborative and high-performance work culture mentoring team members and ensuring skills development through training programs and certifications Work with internal teams e g IT Security Cloud Networking to ensure alignment and integration of datacenter strategies with overall IT strategies Provide leadership and guidance during major incidents outages or DR events ensuring the team s effective response and recovery Continuous Improvement and Innovation Stay up to date on the latest trends in datacenter technologies storage solutions backup strategies and disaster recovery Evaluate current tools technologies and solutions to improve datacenter efficiency performance and cost-effectiveness Propose and implement innovative solutions to drive operational excellence and scalability Travel Estimate Up to 10 Job Scope Internal Interactions within the organization IT Functional Team External Interactions outside the organization Vendors OEM s Geographical Scope India Overseas Financial Accountability cost revenue with exclusive authority Job Requirements Educational Qualification Bachelor s degree in Computer Science Information Technology or a related field or equivalent work experience Specific Certification VMware Certified Professional VCP Microsoft Certified Solutions Expert MCSE or Cisco Certified Network Associate CCNA ITIL v3 or ITIL 4 certification Service Management Certified Data Center Professional CDCP Certified Data Center Management Professional CDCMP or Certified Data Center Expert CDCE Project Management Skilled PMP Prince2 or equivalent certifications Either of EMC and NetApp AND preferred at least one of HP storage EMC Networker Symantec NetBackup CommVault Cloud backup solution Advance Excel Microsoft Word and PowerPoint 2013 MS Project MS Visio Skills Technical Skills Storage Technologies Expertise in EMC NetApp HP Storage etc Storage Infrastructure Management Experience in SAN design LUN masking zoning fiber channel switches Cisco Dell HP Brocade and storage capacity planning Datacenter Infrastructure Solid knowledge of SAN NAS server architecture and network Cloud Solutions Proficient in AWS Azure and hybrid datacenter environments Backup Disaster Recovery Expertise in backup technologies e g CommVault Veeam NetBackup Veritas IBM Tivoli Cloud Backup Solutions and disaster recovery solutions Project Management Leadership Solution Architecture Skilled in designing IT solutions and backup strategies Leadership Strong leadership and team management skills including managing cross-functional teams and large-scale projects Certifications Prince2 Practitioner PMP Trained ITIL V3 Certified Service Operations Service Transitioning Vendor Management Expertise in managing vendors negotiating contracts and maintaining positive stakeholder relationships Project Planning Execution Proficient in budgeting forecasting and creating cost models for IT infrastructure Operational Analytical Skills ITIL ITSM Frameworks Experience in ITIL processes for service management and operational efficiency Troubleshooting Performance Optimization Strong troubleshooting skills for SAN performance storage issues and network connectivity Capacity Planning Monitoring Skilled in monitoring reporting and analysing storage systems for optimal performance and capacity utilization Problem-Solving Critical Decision-Making Strong analytical skills to identify issues provide solutions and make critical decisions in high-pressure environments Communication Documentation Stakeholder Engagement Exceptional communication skills for interacting with stakeholders and vendors Documentation Proficient in preparing reports dashboards and detailed documentation for management and audits Interpersonal Skills Ability to work effectively in multicultural and cross-functional teams Additional Skills Operating Systems Knowledge of Windows Linux Unix Monitoring Tools Hands-on experience with monitoring tools and management platforms MS Office Proficiency Advanced skills in Excel MS Word PowerPoint MS Project MS Visio Continuous Improvement Strategic thinker with a focus on operational excellence and process improvements Experience 12 Your Success Matters to Us At Sun Pharma your success and well-being are our top priorities We provide robust benefits and opportunities to foster personal and professional growth Join us at Sun Pharma where every day is an opportunity to grow collaborate and make a lasting impact Let s create a brighter future together Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees as assigned to this job Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent s

📌 Lead - Server Room & Dc (Maharashtra)
🏢 Sun Pharmaceutical Industries
📍 Maharashtra