JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally Director - Projects at JLLRole OverviewAs a Delivery Lead at JLL you will oversee the successful implementation and delivery of client solutions ensuring high-quality service delivery across real estate projects and technology initiatives You will coordinate resources manage stakeholder relationships and drive operational excellence to achieve business objectives Key ResponsibilitiesManage end-to-end delivery of client solutions services and projects within scope budget and timeline Develop and implement delivery strategies and operational plans aligned with client requirements Lead cross-functional teams to ensure seamless execution and service delivery Establish and maintain project governance frameworks KPIs and reporting mechanisms Proactively identify and mitigate delivery risks and resolve escalated issues Foster client relationships through regular communication expectation management and value creation Drive continuous improvement initiatives to enhance delivery processes and methodologies Ensure compliance with JLL standards industry regulations and contractual obligations QualificationsBachelor s degree in Business Real Estate Technology or related field 15 years of experience in service delivery management preferably in real estate or professional services Proven track record of successful project program delivery and team leadership Strong understanding of delivery methodologies Agile Waterfall hybrid approaches Experience with process optimization and continuous improvement frameworks Client relationship management experience with demonstrated results Professional certification in project program management PMP PRINCE2 Agile preferred Skills AttributesStrategic thinking with exceptional problem-solving abilities Outstanding leadership communication and interpersonal skills Strong negotiation and stakeholder management capabilities Adaptable to changing priorities with ability to manage multiple initiatives simultaneously Results-oriented with focus on quality and operational excellence Business acumen with ability to align delivery outcomes with strategic objectives Collaborative approach to team building and talent development What We OfferCompetitive compensation package with performance incentives Comprehensive benefits including health retirement and wellness programs Professional development and advancement opportunities in a global organization Dynamic inclusive work environment that values innovation and collaboration Opportunity to work with leading clients and cutting-edge real estate solutions Commitment to sustainability and creating positive impact in the communities we serve JLL is an equal opportunity employer committed to diversity equity and inclusion If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized perks that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together