We are looking for a motivated and detail-oriented Business Development Associate to join our growing team. In this role, you will focus on managing and nurturing our retention client portfolio — ensuring existing clients continue to derive maximum value from our solutions. This is an excellent opportunity for a fresher who is eager to build a career at the intersection of client relationships, business strategy, and technology.

Key Responsibilities

Stakeholder Management

- Serve as the primary point of contact for assigned retention clients, building long-term relationships.
- Coordinate with internal teams (product, operations, support) to address client needs promptly.
- Track stakeholder feedback and escalate concerns to senior team members when required.
- Participate in client meetings, presentations, and review calls to strengthen partnerships.

Requirement Gathering

- Engage with clients to understand their evolving business needs and pain points.
- Conduct structured interviews and discussions to elicit clear, actionable requirements.
- Collaborate with cross-functional teams to translate client requirements into feasible solutions.
- Monitor client usage patterns to proactively identify opportunities for upsell or service improvement.

Documentation

- Maintain accurate and up-to-date records of client interactions, requirements, and action items.
- Prepare meeting notes, status reports, and client-facing summaries in a clear and professional format.
- Create and manage trackers for retention KPIs, renewal timelines, and client health scores.
- Ensure all documentation adheres to company standards and is stored in the designated systems.

AI Tools & Technology





- Leverage AI-powered tools (e.g., ChatGPT, Gemini, Notion AI, CRM AI features) to enhance productivity and output quality.
- Use AI tools to draft client communications, summarize meeting notes, and generate reports efficiently.
- Stay updated on emerging AI tools relevant to business development and client management.
- Contribute ideas on how AI can be integrated into team workflows to drive better outcomes.

What We’re Looking For

- Bachelor’s degree in Business Administration, Marketing, Management, or a related field.
- Strong verbal and written communication skills in English.
- Demonstrated interest or hands-on familiarity with AI tools and productivity software.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Analytical mindset with a keen eye for detail, especially in documentation and reporting.
- A proactive, client-first attitude with a willingness to learn and adapt.
- Basic proficiency in MS Office / Google Workspace (Word, Excel, Slides, Docs, Sheets).

Positive to Have

- Prior internship experience in business development, sales, or customer success.
- Familiarity with CRM platforms (e.g. Zoho).
- Exposure to prompt engineering or AI workflow automation tools.
- Understanding of SaaS or B2B business models.

What We Offer

- A structured onboarding and mentorship programme to accelerate your growth.
- Hands-on exposure to real client portfolios from day one.
- Access to cutting-edge AI tools and continuous learning resources.
- A collaborative, inclusive, and innovation-driven work culture.
- Clear career progression path within the Business Development function.

📌 Business Development Associate (Magenative) (India)
🏢 CEDCOSS
📍 India