1 Central Process Ownership Governance Own end-to-end STO STN and RTV processes across all locations Define implement and control SOPs SLAs and approval matrices Ensure standardized execution across warehouses vendors and logistics partners 2 STO STN Operations Control Monitor inter-warehouse stock movements for accuracy and timeliness Track creation dispatch receipt and closure of STO STN transactions Reconcile system vs physical inventory and resolve variances Drive closure of pending aging or mismatch cases 3 RTV Process Management Own end-to-end Return to Vendor RTV lifecycle o RTV creation and approvals o Physical dispatch and vendor acknowledgment o GRN closure and financial reconciliation Coordinate with vendors warehouses logistics and finance teams for timely RTV closure Track recoveries credits and write-offs related to RTV 4 Loss Control Exception Management Identify shortages damages transit losses and non-receipts Drive root cause analysis and corrective preventive actions Escalate high-value or aging discrepancies to leadership 5 Data MIS Reporting Own centralized MIS and dashboards for o STO STN aging o RTV status and recoveries o Inventory variance and loss analysis 6 Prepare robust PowerPoint presentations for o Weekly operational reviews of Monthly management reviews Audit and compliance discussions 7 Stakeholder Coordination Act as central SPOC for STO STN RTV processes Drive regular follow-ups with Warehouse teams Logistics line-haul teams Vendors and courier partners Finance audit teams Ensure timely closures and SLA adherence 8 Audit Compliance Process Improvement Support internal and external audits related to inventory movements Ensure documentation approvals and compliance readiness Identify automation and system enhancement opportunities

📌 Sto / Stn (Mumbai)
🏢 Acme Services
📍 Mumbai