Job role Front desk executive FDE Duration Full time Department Operations The Front Desk Staff at our hostel plays a pivotal role in ensuring a seamless guest experience Responsibilities include welcoming guests managing check-ins and check-outs handling reservations providing information about hostel facilities and addressing guest queries This role requires excellent communication customer service skills and the ability to handle various administrative tasks to create a positive and comfortable environment for our guests Job Responsibilities Welcome guests with a smiling face Ensure hassle-free Check-in Check-Out guest registrations regulatory compliances night audits timely allotment of rooms beds etc Inform the customers about hostel policies local information nearby things to do etc Help guests to plan their itinerary Work with FDM FDA to carry out smooth operations Ensure the highest standard of cleanliness in sync with the HK team Resolve day-to-day guest requests complaints Record all financial transactions on a timely basis and as per company s prescribed SOPs record expenses invoices etc Deliver the highest standards of customer experience and handle guest escalations grievances without involving the GM AGM unless required Anticipate guest needs and build rapport with customers Address customer complaints and escalate to Front Desk Manager when needed Request guests for their feedback and review Qualifications Educational background Hospitality graduate or Hospitality diploma 2 Years of experience in the Hospitality industry Good communication interpersonal time-management skills Job Types Full-time Permanent Pay 16 000 00 - 20 000 00 per month Perks Food provided Health insurance Life insurance Paid sick time Provident Fund Application Question s What is your current CTC What is your notice period Location Jaipur city Rajasthan Preferred Work Location In person

📌 Front Desk Executive (Rajasthan)
🏢 The Hosteller Hospitality
📍 Rajasthan