Description The Private Cloud Software Engineering team PVC team in the Rackspace Technology is looking for talented Technical Program Manager TPM with passion for modern web development standards As a TPM in our team you will be responsible for managing medium to large scale technical projects or programs working closely with external partners engineers and technical staff Requires working with various levels of stakeholders in Rackspace Technology to define strategy and requirements Communicates execution strategies reporting with PVC team senior management on status and risks About PVC Software Engineering Team The Private Cloud Software Engineering organization in Rackspace Technology has two main areas of product delivery responsibility Customer facing surfaces such as auth ticketing billing and account management experiences A set of innovative enablement services that help other engineering teams get products to market faster We are the intersection between customers and the products and services that Rackspace Technology provides How We Work Our customer and internal-facing platforms are powered by microservices including event-driven and HTTP APIs Our services are fronted with a suite of modern JavaScript applications We own the full stack of each service from application logic to infrastructure and we are operationally responsible for the services we run We practice continuous integration and delivery deploying our services to production hundreds of times a day We continuously evaluate new technologies to assess their fit within our solutions so a strong desire to learn is a must Experience with the technologies we work with today is a plus but not essential We are committed to delivering excellence and every team member is responsible of taking ownership to achieve best outcome Responsibilities As a Technical Program Manager you will partner closely with Product Engineering Security and cross-functional teams to drive the successful planning execution and delivery of key initiatives within the organization Your role will combine program leadership operational excellence and technical understanding to ensure projects are delivered on time within scope and aligned with strategic goals Program Project Leadership Drive end-to-end planning and delivery of critical strategic technical programs ensuring alignment with product roadmaps engineering capacity and organizational priorities Collaborate with software engineering leadership and product management to define program scope requirements milestones and success criteria Maintain clear communication with stakeholders and leadership on status risks dependencies and mitigation plans Software Engineering Roadmap Execution Management Own software engineering roadmap operations ensuring software requirements are captured in JIRA tickets are updated prioritized and aligned with sprint and release plans Track delivery progress highlight blockers and facilitate collaboration across teams to ensure timely resolution Generate weekly and periodic reporting for stakeholders and leadership on project health overdue tasks and milestone risks Governance Review Cadence Lead weekly project reviews summarizing progress key blockers and presenting status updates with clear get-to-green plans Prepare and deliver executive ready reports slides and program snapshots for leadership Prepare quarterly business review QBR materials for all active projects under the program s scope Support quarterly AllHands content by summarizing key achievements challenges and strategic updates for the organization Software Intake Operational Processes Manage the software intake lifecycle from request submission through triage prioritization and cross-functional review Facilitate daily standups for intake issues and weekly alignment meetings with Product Managers and Pillar Leaders Support monthly executive reviews for software requirements requiring senior level approval Budget Compliance Reporting Track and report CapEx OpEx timesheet submissions escalating gaps and surfacing trends to leadership Highlight low booking patterns and ensure accurate reporting across teams Support security and compliance processes including audit readiness vulnerability tracking and remediation updates Quality Modernization Operational Excellence Lead tracking documentation and follow through of bugs production issues modernization efforts and migration initiatives Drive continuous improvement by refining processes tooling sprint operations and end-to-end program workflows Collaborate with engineering teams to maintain high quality standards across APIs applications and services Experience Education Bachelor s degree in Computer Science or related Technology and 8 plus years of full time experience working in information technology related organisation with exposure to all phases of product development life cycle If Master s degree in Computer Science or related 6 years of experience as an alternative At the manager s discretion additional relevant experience may substitute for the academic requirement Solid software engineering fundamentals gained through training course work or relevant experience Requirements 10 years strong Technical Program experience in web application development UI UX content management end-end system design API knowledge application security 8 years strong experience in all phases of product development life cycle is required 5 years experience in Agile Scrum or modern methodologies Have mandatorily worked with private or public cloud solutions for at least 3 plus years Should have been used AI tooling or solutions has working and exposure required at Program Manager level Strategic contributor to overall product strategy roadmap and releases Experienced in building process flows technical documentation capturing detailed technical specifications functional non-functional requirements Run Agile products by facilitating Stand-Ups Sprint Planning Retrospectives Backlog Grooming Sprint Reviews Demo meetings Experience in Project and Program tracking and ticketing tools for feature epic prioritization backlog grooming tracking progress team velocity building dashboards to monitor sprint health release health application statistics Creative approach to problem solving and good analytical skills Ability to quickly adapt to projects that require taking initiative and developing new expertise Strong communication skills both written and verbal Highly Desirable skills AWS or Google Cloud platform experience Working with development group that is energetic focus on cloud development AI tooling and solutions implementation at Program or projects level We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

📌 Technical Program Manager Iii - In (India)
🏢 Rackspace Technology
📍 India