Duties Responsibilities Manage the process of checking guests in and out Handle reservations made via phone or online platforms Verifying guests payment methods during check-in Assigning rooms to guests and informing them of any specials offered Registers guests and manages the rooming chart Organizing transport services for guests at their request Providing guests with information about the property Up sell additional facilities and services when appropriate Deliver consistent high-level service to guests Contributes to the smooth and productive running of the Reception within the Rooms division Required Experience and Qualifications Minimum of 2 years of experience in a similar role at a 4-star or 5-star property A relevant degree or diploma in Hospitality or Tourism Management is preferred Good customer service communications and interpersonal skills are a must Experience in handling C Form procedures for foreign guests is essential Freshers having relevant degree or diploma in Hospitality or Tourism Management will also be considered Job Types Full-time Permanent Pay 14 000 00 - 16 000 00 per month Benefits Food provided Health insurance Leave encashment Paid time off Provident Fund Education Higher Secondary 12th Pass Preferred Experience Microsoft Office 1 year Preferred total work 1 year Preferred Language Hindi Preferred English Preferred Work Location In person

📌 Front Office Associate - Female (Wayanad)
🏢 Flora Hospitality Group - India (Flora Vythiri Resort - Wayanad)
📍 Wayanad