22 Nov 2025 Business Unit Taj Damdama Lake Resort Spa Gurugram Department Commercial Description About IHCL Indian Hotels Company Limited IHCL is a part of the Tata Group and is one of South Asia s largest and most iconic hospitality companies With a legacy of over 120 years we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels resorts and palaces Careers at IHCL At IHCL we believe our employees are our greatest asset We are committed to fostering a dynamic work environment that encourages innovation collaboration and personal growth Join us in creating memorable experiences and shaping the future of hospitality Explore exciting career opportunities with us and be a part of a vibrant team that values passion excellence and diversity Job Objective To maximize revenue and drive business growth for the hotel by identifying developing and maintaining relationships with key clients negotiating and closing sales deals and providing exceptional customer service to ensure high levels of customer satisfaction and loyalty Essential Job Tasks Prospecting and Lead Generation Sales Calls and Meetings Sales Proposals and Presentations Negotiations and Contracting Account Management Market Research and Intelligence Collaboration with Other Departments Sales Reporting and Analysis Client Entertainment and Hospitality Budgeting and Forecasting Competitor Analysis Sales Technology and Systems Ad-hoc Projects Areas of Responsibility 1 Revenue Growth Achieve and exceed monthly quarterly and annual sales targets contributing to the hotel s overall revenue growth and profitability 2 Client Relationships Build and maintain strong relationships with existing and potential clients including corporate accounts travel agencies and individual customers to increase repeat business and referrals 3 Sales and Marketing Develop and implement effective sales strategies identify current business opportunities and collaborate with the marketing team to promote the hotel s products and services and market visits sales calls 4 Customer Service Provide exceptional customer service ensuring that all clients receive personalized attention timely responses and tailored solutions to meet their needs and exceed their expectations 5 Market Intelligence Stay up-to-date with industry trends competitor activity and market conditions using this knowledge to inform sales strategies and stay ahead of the competition 6 Collaboration Work closely with other hotel departments including reservations events and operations to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling 7 Reporting Provide regular sales reports and insights to the hotel management team highlighting successes challenges and areas for improvement 8 Debtors Management Extend event credit strictly in accordance with the prescribed policy and actively reduce and maintain debtor days within the hotel s defined standards 9 Compliance Ensure strict adherence to TPAM aligning all sales activities with the specified guidelines revenue models and contractual obligations while maintaining transparency and accountability Attributes Essentials Other Information Communication Interpersonal skills Creativity Knowledge of catering industry trends drive and determination to improve standards and profitability strong customer service orientation Required Qualifications A degree in Hospitality Management Work Experience Minimum of 2 - 3 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL we celebrate diversity and are committed to creating an inclusive environment for all employees We are proud to be an equal opportunity employer and do not discriminate based on race color religion gender sexual orientation age national origin disability or any other status protected by applicable law We encourage all qualified individuals to apply and join our team where every voice is valued and respected

📌 Sales Executive (Haryana)
🏢 IHCL
📍 Haryana