Jewellery Store Manager - Kota Position Store Manager Department Retail - Jewellery Location Kota Rajasthan Reports To Regional Manager Head of Retail Job Summary The Jewellery Store Manager is responsible for managing daily store operations ensuring high standards of customer service supervising staff achieving sales targets and maintaining the overall brand image The role demands strong product knowledge in jewellery operational discipline and the ability to deliver an exceptional luxury retail experience Key Responsibilities1 Store Operations Management Oversee the productive functioning of day-to-day store activities Ensure proper display lighting cleanliness and security of jewellery counters Maintain compliance with company SOPs billing standards gold purity checks and documentation norms 2 Sales Target Achievement Achieve monthly and annual sales targets for gold diamond and gemstone categories Monitor sales performance and implement strategies to improve conversion and average bill value Analyze sales reports and identify key growth opportunities 3 Customer Experience Service Excellence Deliver a premium and personalized customer experience Handle customer inquiries grievances and ensure high satisfaction levels Build and maintain long-term relationships with high-value customers 4 Team Management Training Recruit supervise and train sales associates and support staff Conduct daily briefings and skill-development sessions product knowledge sales techniques grooming Ensure proper staff discipline attendance and shift management 5 Inventory Management Security Conduct regular stock audits and ensure accurate reporting Manage gold diamond and high-value item handling movement and documentation Implement loss-prevention measures and oversee security protocols CCTV safe locking weighing scales 6 Compliance Reporting Maintain all statutory and regulatory compliance related to jewellery retail Prepare daily weekly monthly sales stock and staff performance reports Ensure adherence to hallmarking certification and quality standards Skills Competencies Strong knowledge of gold diamonds and gemstone products Excellent communication customer service and interpersonal skills Leadership and team management capabilities Sales-driven and result-oriented mindset High integrity attention to detail and trustworthiness Proficiency in billing systems and retail POS software Qualifications Experience Graduation preferred diploma certification in gems jewellery is an added advantage 3-7 years of experience in jewellery retail with at least 1-2 years in a supervisory managerial role Experience in premium or luxury retail will be considered an asset Job Types Full-time Permanent Pay 40 000 00 - 60 000 00 per month Work Location In person

📌 Jewelllery Store Manager (Rajasthan)
🏢 Ornate Jewels
📍 Rajasthan