Handle customer inquiries complaints and service requests for pet products and services Schedule and coordinate service appointments for pet grooming training and veterinary consultations Follow up with pet owners to ensure satisfaction and address any concerns Maintain customer and pet records in CRM system with service history Coordinate with grooming training and veterinary teams for timely service delivery Conduct customer feedback calls to assess service quality and pet wellness outcomes Identify opportunities for additional pet services products or wellness packages Generate service reports and track customer satisfaction and pet health metrics Attention to detail is a must and no silo thinking Manage service appointment calendar for grooming training and health check-ups Proactively drive achievement of monthly targets for customer retention service revenue and satisfaction metrics Job Type Full time Pay 20 000 00 - 30 000 00 per month Benefits Cell phone reimbursement Paid time off Ability to commute relocate New Friends Colony Delhi Delhi Reliably commute or planning to relocate before starting work Required Application Question s Expected monthly compensation inr Current monthly compensation in inr Experience After-sales service 2 years Required Work Location In person

📌 Aftersales Executive (New Delhi)
🏢 Puppiezo Private
📍 New Delhi