The Business Development Manager BDM will be responsible for leading the all branch sales operations including telecounselors and Team leaders The BDM will drive sales performance ensure achievement of monthly targets guide the counselling process and maintain high standards of customer service and team productivity Team Leadership Management Lead and supervise telecounselors and Team leads Allocate daily weekly tasks and ensure smooth functioning of branch sales activities Conduct performance evaluation and provide continuous coaching and feedback Maintain discipline attendance and productivity within the team 2 Sales Target Achievement Ensure the branch meets monthly and quarterly targets Create strategies to increase lead inflow improve conversions and expand market reach Monitor daily performance follow-ups and enquiry management Drive the team to achieve individual and branch-level KPIs 3 Counselling Customer Handling Counsel walk-in customers and ensure accurate course information is provided Handle escalations and ensure smooth resolution of customer concerns Maintain high standards of service quality and customer satisfaction 4 Performance Monitoring Reporting Conduct weekly review meetings with the sales team Track performance reports lead conversion ratios and pipeline status Submit branch performance reports to senior management on time 5 Branch Operations Coordination Travel to our branches monthly Coordinate with branch sales team to ensure smooth process flow Ensure branch compliance with company policies and processes Manage customer documentation fee collections and operational completion Qualifications Experience Bachelor s degree MBA preferred Minimum 5 years of experience in sales preferably in education training sector Proven experience in leading a sales team and achieving targets Job Location - Trivandrum Monday to Saturday Job Type Full time Pay Up to 40 000 00 per month Work Location In person

📌 Business Development Manager (Kerala)
🏢 IAMT
📍 Kerala