Role description Oversee and manage delivery of onemore projects andor Lead Competency within Practice Manage and deliver SAP experience required solutions or services independently manage service delivery team in meeting client expectations and ensures operational delivery excellence Ensure Customer Centricity and exceed Customer Satisfaction Manage Practice Capability building and growth Job Purpose The scope of the role includes following Specialization in Implementation project Worked on 23 AMS project Manage to work on productivity improvement setting up of AMS services and various KPIs Service Delivery Ownership for one or more projects ensuring client expectations Operational and delivery excellence It also involves ensuring policies practices and procedures are understood and followed by direct reports customers and stakeholders Govern Project PlanScheduleEfforts Project KPIs Issue Management Escalation Management Periodic Reporting Competency Leadership for specific Skill within Practice Responsible for Hiring Training Capability building Performance Management new Technology adoption QMS artefacts Pursuits Practice Growth Principal Accountabilities Service Delivery Operational excellence for onemore projects o Solution Design Build Testing for projects eg ImplementationUpgradeRolloutMigration Enhancement o Application Support covering Incident Management Service Request Management Problem Management o Responsible for developing detailed plans to drive project activities and guiding the team effectively to achieve agreed milestones within schedule and budget o Ensures effective governance Project KPIs Issue Management Escalation Management Periodic Reporting o Responsible for ensuring adequate risk management measures are being taken and projects are executed on time within the target budget limits o Perform causal analysis Identify Implement corrective solutions Competency Leadership for specific skill within practice o Responsible for recruitment Freshers Laterals o Capability building on required skills new technologies schedule trainings and certification drives o Ensure pursuit support RFP Response Capability presentations demos PoCs Whitepapers delivery estimation models Customer Presentations o Contribute to QMS Frameworks Best Practices Guidelines Checklists templates statistical baslines o Delivery Support Resource fulfilment Solutioning for given customer requirements help troubleshooting escalationissue management Enforce adherence to QMS processes Frameworks Best Practices Performance Standards and Information Security guidelines from CustomerLTI Effective communication with Business Crossfunctional stakeholders Responsible for planning and coordinating with resource manager to fulfil the resource requirements People Performance Management Periodic assessments feedbacks improvement plans Drive Automation Improvement initiatives Responsible for working with Account team to identify new opportunities for LTI Responsible for selflearning acquiring relevant skillscompetencies trainings certifications refer Skill Catalog Secondary Accountabilities Responsible for monitoring documentation Knowledge Transition activities IPTools Development Support CoE contributions Responsible for contributing to Solution Building Proposal ResponsesPresentations Responsible for guiding customers in solution adoption and change management Responsible for identifying pertaining issues affecting team productivity and reporting them appropriately Responsible for applying knowledge of latest trends and best practices in business to existing business models Responsible for providing direction to resolve pertaining issues affecting team productivity Responsible for fostering partnership with crucial stakeholders involved like customers or sponsors Responsible for ensuring the learnings from projects are documented and made available as best practices for teams to follow Skills Mandatory Skills Stakeholder Management Advantages Management Project Planning Scope Change Management Schedule Management Risk Crisis Management Project Governance Agile Value-Driven Delivery Flexcube Technical Change Management SAP About LTIMindtree LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models accelerate innovation and maximize growth by harnessing digital technologies As a digital transformation partner to more than 700 clients LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation customer experiences and business outcomes in a converging world Powered by 83 000 talented and entrepreneurial professionals across more than 40 countries LTIMindtree a Larsen Toubro Group company solves the most complex business challenges and delivers transformation at scale For more information please visit https www ltimindtree com Please also note that neither LTIMindtree nor any of its authorized recruitment agencies partners charge any candidate registration fee or any other fees from talent candidates towards appearing for an interview or securing employment internship Candidates shall be solely responsible for verifying the credentials of any agency consultant that claims to be working with LTIMindtree for recruitment Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk and LTIMindtree disclaims any liability in case of loss or damage suffered as a consequence of the same Recruitment Fraud Alert - https www ltimindtree com recruitment-fraud-alert

📌 Associate Director - Program & Project Management (Maharashtra)
🏢 LTIMindtree
📍 Maharashtra