System Monitoring and Support Assist in monitoring and maintaining IT systems including servers network devices and user workstations Troubleshooting Provide first-level support for hardware software and networking issues Escalate more complex issues to senior IT staff User Support Help set up user accounts permissions and passwords Assist with the configuration of workstations printers and other peripherals for employees System Maintenance Assist in performing routine maintenance tasks like software updates patches and backups Network Management Support the team in configuring and maintaining the company s network including routers switches and firewalls System Configuration Assist in configuring servers workstations and IT equipment according to company policies Documentation of Network and System Changes Help document any changes to the network or systems for reference and compliance Document IT Processes Help maintain IT documentation including system configurations network diagrams and troubleshooting guides Issue Tracking Document issues and resolutions in a ticketing system ensuring that all technical support requests are tracked and resolved promptly Job Type Full time Pay 12 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Provident Fund Ability to commute relocate Tiruppur Tamil Nadu Reliably commute or planning to relocate before starting work Preferred Experience total work 1 year Preferred Work Location In person

📌 Edp Assistant (Tamil Nadu)
🏢 JEYAVISHNUCLOTHING
📍 Tamil Nadu