Business Analyst SFDC MUST HAVE SKILLS End-to-end implementation experience i e Requirements to Deployment for salesforce service cloud FSL Ability to independently drive Discovery Design Workshops - Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions Create configurable solutions that comprise workflows reports custom objects and validation rules Manage various salesforce projects including gathering information planning and executing projects Formulate and maintain salesforce solution documentation e g process flows data models and technical specifications Works with the design team to ensure that the most significant business operations are addressed Create a requirements management strategy for the project which describes the process for elicitation documentation standards and formats Familiarity with the backlog grooming process attributes review and approval process Plan and monitor scope by ensuring that needs are within the SOW s scope and communicating any variances for inclusion in the change control process NICE TO HAVE SKILLS Preferred Candidates with relevant Salesforce Certifications or other Certifications such as IIBA CSM CSPO Prince2 PMP Familiarity with Azure devops or equivalent tool Excellent problem-solving skills and attention to detail Solid written and verbal communication project management and collaboration skills Experience in working with an Agile Delivery mechanism mode What s this role about Here s how you ll contribute You ll do this by Core Skills Desired Skills How we d like you to lead Advantage ZensarWe are a technology consulting and services company with 11 800 associates in 33 global locations More than 130 leading enterprises depend on our expertise to be more disruptive agile and competitive We focus on conceptualizing designing engineering marketing and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity Zensar Technologies is an Equal Employment Opportunity EEO and Affirmative Action Employer encouraging diversity in the workplace Please be assured that we will consider all qualified applicants fairly regardless of race creed color ancestry religion sex national origin citizen status age sexual orientation gender identity disability marital status family medical leave status or protected veterans status Zensar is a place where you are free to express yourself in an environment that values individuality nurtures development and is mindful of wellbeing We put our people and customers at the center of everything that we do Our core values include Putting people first Client-centricity Collaboration Grow Own Achieve Learn with Zensar

📌 Business Analyst (India)
🏢 Zensar Technologies
📍 India