Position Title Name Senior Manager Level Band C2 Complexity Blended - F A 3 Location Country Noida CEF Score TBD No of Expected FTEs 1 Vertical Domain F A - O2C AR Billing Collection Education Certification B Com M Com Graduate with excellent excel skills Shift Hours Working Days 5 PM - 3 AM IST 5 Days a Week Passport Visa Requirement Good to Have Job Information FULL TIME PART-TIME 40 HOURS PER WEEK Wherever required Language Preference If Any English For US Employees Only EXEMPT NONEXEMPT Skill Set Job Spec Brief Excellent understanding of Insurance Finance and Accounting Preferably Personal Commercial Line - Working knowledge of Cash Application Collection Billing Reconciliation any 2 of them would work Understanding of Premium Broker and Agency business Should be able to manage a team and coach them continuously to achieve business goal To ensure complete operations management for end to end and handle any escalation w r t any operational issue along with performing against all SLAs To ensure timely and accurate delivery of daily monthly and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities Provide coaching and feedback to team members to enable them to improve their performance Ability to identify inefficient ineffective processes and develops recommendations to enhance controls and efficiency Competencies Required Working knowledge of Cash Application Collection Billing Reconciliation any 2 of them would work Responsible for Broker Relationship Management and dealing with underwriters brokers customers and answering any query they might have related to payments commission or debt related Ensure to manage OPS delivery with process SLA s and client VOC Excellent Communication Skills Verbal and Written Good working knowledge of complete MS Office suite MS Word MS Excel Outlook Assist management in the decision-making process by preparing budgets and financial forecasts Skill Requirements Qualifications B Com pass or B Com Hons M com graduate Any Finance Graduate Minimum 11 -15 years of experience in Accounts receivable Finance and Accounting Minimum 7 years of Team management experience