Minimum Requirements Candidate should at least be a graduate Candidate should be conversationally fluent in English and be able to read and write clearly and concisely Preference will be given to candidates with experience in training identification assignment and coordination Desired Skills and Knowledge Desired if candidate has an experience in training coordination role ideally within construction civils or multi-utility sectors Proven ability to manage multiple training events efficiently and with attention to detail Excellent organisational skills with the ability to juggle multiple priorities Experience using learning management systems particularly Competency Cloud Capable of managing your own workload and meeting SLAs e g via Freshdesk Confident in interpreting and analysing data e g using Power BI Excellent verbal and written communication skills with a robust command of the English language Key Responsibilities Role in supporting our UK-based team by ensuring the smooth planning coordination and administration of training activities Responsibilities will include Relationship Building Foster strong trust-based relationships with the UK team Be proactive in seeking guidance and support when needed Training Coordination Plan and coordinate training courses and events ensuring accurate records are maintained in Competency Cloud Issue joining instructions to delegates in advance of each course Commercial Awareness Select appropriate training providers that offer the best value for money ensuring alignment with our list of Approved Training Providers Stakeholder Engagement Liaise with both internal and external training providers to ensure a seamless experience for all delegates Record Management Maintain update and archive training records in a timely and accurate manner in line with our SLAs Attendance Certification Proactively track training attendance issue certifications as required and manage purchase orders including amendments and receipting requests Onboarding Support Ensure new starters are added to Competency Cloud in line with SLAs Record correct trade information assign relevant e-learning and provide system access Offboarding Cost Control Archive leavers from Competency Cloud review existing bookings and cancel or reassign delegates where appropriate to minimise costs Adjustments and Cancellations Making any adjustments or cancellations to training courses as requested by our customers liaising with Training Providers in line with our SLAs ensuring they are our agreed cancellation charges are applied and updating courses cancellation charges on Competency Cloud
📌 Executives (Uttar Pradesh)
🏢 EXL Service
📍 Uttar Pradesh
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