Customer Support and Marketing Operations Executive Company Name Aanet Talent Global Solutions Company Website Company details We are a complete recruitment solutions provider and HR Consultation to set up HR or drive specific HR Programs based on the need of the Organisations Influtech is the Influencer Marketing Brand of ATGS We work with clients to understand the campaign and based on the understanding conceptualize a campaign by providing a unique set of ideas EXECUTION We work on the complete end-to-end management of the campaign and ensure the right output is set and obtained as per the campaign ideas REPORT Offering a detailed report of the campaign that is executed would help Clients to plan theupcoming campaigns Location Bangalore - C24 3rd Floor SBI Bank Building Konankunte Post Harinagara Corss Anjanapura Main Rd Bengaluru Karnataka 560062 Mode of Working Work From Office Days of Working 6 Days a week Saturdays Work From Home Post Probation Experience Freshers Roles Responsibilities Job Summary We are looking for a proactive and customer-oriented Customer Support and Marketing Operations Executive to join our team The ideal candidate will play a key role in managing Marketing Operations by customer interactions resolving queries efficiently and supporting the day-to-day operational processes to ensure a seamless customer experience and feedback process Key Responsibilities Customer Support Handle inbound and outbound customer queries via phone email and chat Influence the Customers to Place the Orders Track and manage the orders Manage the tabloid of Feedback Resolve product or service-related issues in a timely and effective manner Maintain customer satisfaction by delivering professional empathetic service Escalate unresolved queries to the appropriate internal teams and follow through Marketing Operations Support Analysis Conduct structured business reviews with clients and the business head Consolidate insights to support leadership decision-making Maintain and present dashboards summaries and action points Monitor daily operations and ensure smooth execution of backend processes Onboarding Assist with the onboarding of customers and influencers where required Assist in Campaign Explanation and Rate Negotiation with Influencers Monitor progress on critical marketplace initiatives Build and maintain constructive and sustainable relationships with influencers Data management Ensure data accuracy and clarity in reporting across functions Prepare business review decks for CXOs including key metrics trends insights and recommendations Ensure deadlines of campaigns and ownership are well-tracked and escalated when needed Reach out to influencers for product feedback on different platforms Campaign Management End-to-end follow-up of the campaign Monitor the campaign closure Prepare weekly reports to share with the client Assist in the internal Marketing Activities of ATGS Interview process Virtual - 2 Rounds Any other additional information Should have their own Laptop CTC for Freshers is 2 33 000 - PA with Take Home of Rs 18 000 - PM ATGS official Email anita atgs co in Job Types Full-time Permanent Fresher Pay 15 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Leave encashment Paid sick time Paid time off Ability to commute relocate Anjanapura Bengaluru Karnataka Reliably commute or planning to relocate before starting work Required Language English Required Hindi Required Location Anjanapura Bengaluru Karnataka Preferred Work Location In person

📌 Customer Support And Marketing Operations Executive (Karnataka)
🏢 ATGS
📍 Karnataka