Job Title Front Office Receptionist Company Name Galaxy Hospital Job Summary The Front Office Executive is the first point of contact for patients visitors and vendors at the hospital This role is responsible for managing the front desk operations including patient registration appointment scheduling directing visitors handling inquiries and supporting overall front office administration to ensure a smooth and professional environment Key Responsibilities Greet and assist patients visitors and vendors in a courteous and professional manner Register patients and ensure all necessary information and documentation are accurately entered into the hospital system Schedule and manage patient appointments with doctors and diagnostic departments Answer incoming calls provide information or direct them to the appropriate department Maintain patient confidentiality and adhere to hospital policies and privacy laws e g HIPAA if applicable Handle patient admission and discharge formalities in coordination with nursing and billing departments Coordinate with departments for patient inquiries follow-ups and service facilitation Maintain the front office area in a neat and organized manner Manage daily reports related to appointments patient flow and feedback Assist with billing queries and direct patients to the appropriate personnel for payments Support in emergency situations by informing the concerned departments promptly Maintain visitor logs and issue visitor passes as per hospital security protocols Qualifications Skills Education Graduate in any discipline preferred degree diploma in hospital administration or front office management Experience 1-3 years in a similar front desk customer service role preferably in a healthcare setting Skills Excellent verbal and written communication Proficiency in MS Office and hospital management software HMS Strong interpersonal and customer service skills Ability to multitask and work under pressure Qualified appearance and demeanor Timings 8AM to 5PM 1PM - 9PM 9PM - 9AM Shifts Rotational Job Type Full-time Pay 15 000 00 - 20 000 00 per month Work Location In person