02 Aug
|
POPULAR VEHICLES AND SERVICES
|
Kollam
02 Aug
POPULAR VEHICLES AND SERVICES
Kollam
Improve customer service experience create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry s developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Job Types Full time Permanent Pay 11 668 81 - 44 708 75 per month Experience total work 3 years Required Work Location In person
📌 Customer Care Manager (Kollam)
🏢 POPULAR VEHICLES AND SERVICES
📍 Kollam