Position Title Client Coordinator Location E2 Plot No 4 Jhandewalan Extension Near Metro Station Gate No 2 New Delhi - 110055Job Type Full-time About BookLeaf Publishing BookLeaf Publishing is redefining self-publishing for authors worldwide With a unique blend of innovation author-first support and streamlined execution we help aspiring and established writers bring their books to life Featured in Shark Tank India Season 4 our scalable and impactful model has positioned us among the most trusted publishing platforms in the country Role Overview As a Client Coordinator you will serve as the single point of contact for authors throughout their entire publishing journey from manuscript submission to final book launch and post-publication support From addressing inquiries to managing timelines and coordinating between departments you will ensure smooth communication timely execution and a positive experience for every author This role demands excellent communication multitasking and problem-solving skills along with a strong understanding of publishing workflows and a commitment to author satisfaction Key Responsibilities Respond to author queries via email phone Google Meet and chat with professionalism clarity and empathy Take onboarding calls to guide authors through the publishing process and set expectations early on Provide end-to-end guidance to authors on the self-publishing process including manuscript submission timelines formatting design and distribution Keep authors updated on the status of their projects and proactively address any delays or challenges Ensure high-quality standards in book layout design and overall presentation before final publishing Document all client interactions feedback and project progress using internal tools Share feedback and recurring queries with the operations and support teams for continual process improvement Qualifications Experience Bachelor s degree in Publishing Communication English Media or a related field 1-3 years of experience in publishing customer support or content media services Excellent verbal and written communication in English 7 10 or higher Ability to handle multiple author projects simultaneously and maintain quality control Comfortable using Google Workspace tools Docs Sheets Gmail Meet ChatGPT and other digital platforms to streamline communication and task management Strong organizational skills and a problem-solving mindset Other Requirements Immediate joiners or those with a short notice period preferred Must own a laptop systems are not provided by the company Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Perks Leave encashment Work Location In person

📌 Client Coordinator (New Delhi)
🏢 BookLeaf Publishing
📍 New Delhi