- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.

Non voice coordinator

- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

Voice coordinator

- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

Whatsapp cv on +91-XXXXXXXXXX/[email protected]

Job Types: Full time, Permanent

Pay: ₹249,000.00 - ₹300,000.00 per year

Benefits:

- Cell phone reimbursement
- Provident Fund

Experience:

- corporate account management: 1 year (Required)

Work Location: In person

📌 CRM Executive (India)
🏢 MEDI ASSIST INSURANCE TPA PRIVATE
📍 India