JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward 1 Device Experience DEX Performance Analytics Review and analyze DEX performance data across device categories Track metric trends identify anomalies and provide insights to inform refresh strategies Validate device refresh recommendations by cross-referencing user experience data with hardware performance indicators Ensure Priority Persona DEX scores continue to improve supporting the company s Persona Strategy Deliver recommendations that optimize Capex while enhancing end-user experience 2 Asset Management Financial Reporting Maintain and enhance the Asset Management Dashboard Support Audit Finance and other corporate functions with accurate asset reporting Demonstrate compliance in asset maintenance recovery and lifecycle management Enable recovery of devices and ensure clawback from reimbursable clients through transparent and precise reporting Partner with cross-functional teams to align reporting with organizational standards and client obligations 3 AI-Driven Process Augmentation Review and document processes across regions focusing on device and peripheral procurement workflows Identify opportunities for automation and AI augmentation to improve efficiency accuracy and scalability Work with stakeholders to evaluate feasibility prioritize use cases and develop proof-of-concept initiatives Provide insights and documentation to support future AI adoption strategies within IT operations 4 Ongoing Operational Support Ensure continuity of existing reports and jobs supported by the team Collaborate with team members and stakeholders to troubleshoot issues and implement improvements Contribute to knowledge management by maintaining documentation and standard operating procedures Support IT operations for procurement Location In office -Bengaluru KA Scheduled Weekly Hours 40 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL

📌 It Operations Analyst (Bengaluru)
🏢 Jones Lang Lasalle
📍 Bengaluru