02 Aug
|
Keystone Kinetic Technologies Solution
|
New Delhi
02 Aug
Keystone Kinetic Technologies Solution
New Delhi
Key Responsibilities Make outbound and receive inbound calls to introduce and explain financial products to prospective and existing customers Advise customers about mortgage loans insurance and home loan services respond to queries and clearly communicate benefits Enter and update customer details accurately within the CRM system Follow prepared call scripts and ensure all communications are clear and professional Meet assigned daily and monthly targets for calls and conversions Explain documentation requirements and eligibility criteria to customers Follow compliance guidelines and maintain confidentiality of customer information Coordinate with internal departments to resolve queries and deliver prompt service Required Experience Education Education Minimum 12th Pass Higher Secondary Experience Open to both freshers and experienced candidates Essential Skills Good verbal communication in English Hindi mandatory Confidence politeness and a willingness to learn Ability to follow scripts and instructions effectively Organizational skills and the ability to handle multiple tasks Professional work ethic and positive attitude Basic computer proficiency for data entry and reporting Team-worker with the ability to work independently as needed Preferred Desirable Skills Experience in telecalling or customer service roles Understanding of finance products loans insurance is a plus Strong customer engagement and objection-handling abilities Employment Details Gender Only female candidates Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Provident Fund Education Higher Secondary 12th Pass Required Experience Positive verbal communication skills in English Hindi 1 year Preferred Basic Computer Proficiency Data entry Reporting 1 year Preferred Customer handling and service orientation 1 year Preferred Telecalling Customer Service or Related Roles 1 year Preferred Financial Products mortgage loans insurance home loans 1 year Preferred follow scripts and process flows 1 year Preferred Team collaboration and time management 1 year Preferred Organizational ability and multitasking skills 1 year Preferred Language English Hindi Required Location New Delhi Delhi Required Work Location In person
📌 Tellecaller - Female (New Delhi)
🏢 Keystone Kinetic Technologies Solution
📍 New Delhi