Key Responsibilities Handle daily follow-ups with clients regarding order updates dispatch status and feedback Coordinate with production and dispatch departments to ensure timely order processing and delivery Maintain records of client interactions updates and commitments Communicate with suppliers or transporters for logistics tracking and coordination Provide after-sales support to ensure customer satisfaction Generate follow-up reports and share updates with management Assist in managing complaints delays or special requirements Work closely with the sales and operations teams to streamline communication and resolve bottlenecks Manage email correspondences and document communication records Desired Candidate Profile Gender Female Education Graduate in any discipline Commerce Business background preferred Experience 1-3 years in follow-up customer service roles preferably in the glass or building materials industry Excellent communication and interpersonal skills Proficiency in MS Office Excel Word Outlook Ability to multitask and handle pressure with patience and professionalism Strong organizational and time-management skills Knowledge of basic commercial terms like invoice dispatch delivery note etc Job Type Full time Pay 12 271 91 - 27 621 61 per month Schedule Day shift Work Location In person Speak with the employer 91 (phone hidden)

📌 Follow Up Executive (Firozabad)
🏢 ganpati infrastructure development
📍 Firozabad