Sanjay Ambala Customer Relationship Manager CRM - Female - Automobile Care Products Dealer Location Sector-9 Ambala City Salary 20k - 25k per month Higher expectation candidate no needs to apply Experience 2 years About Us We are a leading dealer of automobile care products seeking a highly personable and proactive female Customer Relationship Manager CRM to join our team in Sector-9 Ambala City The ideal candidate will be responsible for building and maintaining solid relationships with our customers ensuring their satisfaction and driving customer loyalty Responsibilities Develop and implement strategies to enhance customer satisfaction and retention Act as the primary point of contact for customer inquiries feedback and concerns Proactively reach out to existing customers to build rapport and identify their needs Manage customer databases and ensure accurate recording of interactions and preferences Educate customers about our range of automobile care products and services Resolve customer issues efficiently and professionally escalating when necessary Gather customer feedback and insights to help improve product offerings and service delivery Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling Organize and manage customer loyalty programs and promotional activities Prepare regular reports on customer satisfaction and engagement metrics Requirements Graduate degree in any discipline Proven experience in a customer service or customer relationship management role preferably in retail or a related industry Exceptional communication and interpersonal skills Strong problem-solving abilities and a customer-centric approach Ability to build rapport and trust with a diverse customer base Proficient in using CRM software and other customer management tools Organized detail-oriented and able to manage multiple tasks effectively Knowledge of automobile care products is a plus Female candidates preferred Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Application Question s Are you Married Education Bachelor s Required Experience Customer relationship management 2 years Required Language English Required Location Ambala Haryana Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Relationship Manager (crm) - Female Married Only (Ambala)
🏢 Arrow Jobs Placement
📍 Ambala