Patient Coordinator Position Title Patient Coordinator Department Front Office Patient Services Reporting To Operations Manager Employment Type Full-Time Location Malar Hospital Hosur Job Purpose To act as a liaison between patients and the hospital ensuring smooth communication efficient services and overall patient satisfaction throughout their stay or visit Key Responsibilities Greet and assist patients and their families in a courteous and professional manner Coordinate patient admissions discharges and transfers as per protocol Guide patients through procedures billing diagnostics and consultation flow Act as a single point of contact for patients regarding treatment updates scheduling and follow-ups Coordinate between departments doctor s consultation nursing diagnostics pharmacy billing etc for timely service Handle patient complaints feedback and grievances professionally and escalate when necessary Maintain accurate patient records files and necessary documentation Assist in explaining hospital policies services and costs to patients and caregivers Ensure VIP and international patient protocols are followed if applicable Maintain confidentiality of patient data and uphold hospital ethics at all times Qualifications Skills Any graduate degree Healthcare or Administration background preferred Minimum 1-2 years of experience in hospital or healthcare service coordination Excellent communication English Tamil - preferred and interpersonal skills Robust multitasking and problem-solving abilities Good computer knowledge MS Office Hospital ERP preferred Patient-centric and empathetic approach How to Apply Send your resume to hr malarhospitals com contact (phone hidden) for more details HR Manager Hosur Job Types Full-time Permanent Pay 10 000 00 - 12 000 00 per month Benefits Health insurance Provident Fund