Job Role Front Office Executive Department Front Office Operations Experience 1-2 years Location Multiple locations About the Organization We believe exceptional hospitality begins at the front desk Our teams are empowered to take ownership deliver service excellence and build long-lasting guest relationships in a fast-paced and people-driven environment Role Overview The Front Office Executive oversees daily front office activities ensures service quality and supports the front office team in delivering consistent guest experiences Responsibilities o Manage daily front office operations and guest handling o Ensure smooth check-in check-out and reservation processes o Address guest concerns and ensure timely resolution o Train and guide Front Office Associates o Coordinate with housekeeping F B and maintenance teams o Monitor service quality and guest satisfaction scores o Prepare daily reports and maintain shift handovers o Ensure SOPs and brand standards are followed Qualifications o 1-2 years of front office experience in hospitality o Strong communication and interpersonal skills o Hands-on experience with PMS and billing systems o Ability to handle pressure and multitask o Leadership mindset with attention to detail Requirements o Degree in Hotel Management or Hospitality o Some experience in hotel operations o Strong leadership financial and communication skills Benefits o Free Accommodation Food o PF Medical Insurance o Retention Bonus of 10 500 after completion of 1 year o Attractive salary with career growth opportunities Job Type Full time Pay 17 000 00 - 20 000 00 per month Application Question s Do you have degree or Diploma in Hotel management Notice period Duration Relevant Documents of the previous organisation Experience Hotel management 5 years Required Work Location In person

📌 Front Office Executive (receptionist) (Idukki)
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