- Legal Operations Manager Role Title Legal Operations Manager - Arbitration Compliance Reporting To Chief Legal Officer CLO Location Chennai Role Purpose The Legal Operations Manager will be overseeing arbitration operations legal compliance and risk management This role focuses on execution monitoring and operational excellence ensuring that arbitration processes legal teams and case outcomes adhere to the highest standards of law ethics and procedural integrity Key ResponsibilitiesArbitration Operations Legal Oversight Supervise day-to-day arbitration and mediation operations to ensure compliance with statutory and institutional requirements Review case workflows pleadings awards and procedural documentation for legal accuracy and completeness Ensure adherence to JustAct s arbitration rules timelines and ethical standards Compliance Risk Management Assist in implementing compliance frameworks under the Arbitration Conciliation Act institutional rules and applicable regulations Identify legal procedural and operational risks in arbitration processes and recommend corrective measures Support internal audits compliance reviews and regulatory inspections Panel Case Management Oversight Monitor performance and conduct of arbitrators mediators and case managers Flag potential conflicts of interest procedural deviations or integrity concerns to the management Support empanelment evaluation and periodic review of arbitration professionals Legal Research Advisory Conduct legal research on arbitration law ODR regulations court precedents and regulatory developments Prepare legal opinions internal advisories SOPs and policy notes as required by the management Assist in drafting and updating arbitration rules client agreements and institutional documentation Client Internal Stakeholder Support Act as a secondary legal point of contact for client queries escalations and operational clarifications Coordinate with technology operations and business teams to align legal requirements with platform workflows Support dispute escalations challenges and court-related follow-ups Training Knowledge Management Assist in delivering internal training programs for case managers and legal teams Support documentation of best practices legal updates and training materials related to arbitration and ODR Qualifications Experience LL B from a recognized university LL M or certification in Arbitration ODR preferred 3-5 years of experience in arbitration dispute resolution or institutional legal roles Strong working knowledge of the Arbitration Conciliation Act arbitration procedures and court processes Experience in handling bulk NBFC Bank arbitration cases or legal-tech environments Experience in the ODR field is an advantage Skills Competencies Strong understanding of arbitration procedures and institutional frameworks High attention to detail and legal risk identification Excellent drafting documentation and legal research skills Ability to work cross-functionally with legal tech and operations teams Strong communication skills and stakeholder management capability High ethical standards and professional integrity About JustAct www justact co in JustAct is an AI-powered Online Dispute Resolution ODR platform that offers a confidential cost-effective and productive alternative to traditional legal processes Trusted by leading NBFCs Banks and institutions JustAct provides a secure encrypted and VAPT-compliant platform to resolve disputes promptly Our distinguished panel of Arbitrators and Mediators coupled with proprietary software ensures disputes are resolved faster and more effectively Job Types Full-time Permanent Pay 350 000 00 - 800 000 00 per year Work Location In person

📌 Legal Operations Manager (Tamil Nadu)
🏢 Lex Carta Private Limited (JustAct)
📍 Tamil Nadu