Job Title Hospital Receptionist Job Summary The Hospital Receptionist serves as the first point of contact for patients visitors and staff This role involves managing front-desk operations scheduling appointments handling inquiries and providing administrative support to ensure smooth day-to-day functioning of the hospital s reception area Key Responsibilities Greet and assist patients visitors and vendors in a courteous and professional manner Answer incoming phone calls direct them appropriately and take messages when necessary Schedule confirm and manage patient appointments using hospital software Register patients and update their personal and insurance information accurately Guide patients on the registration process billing procedures and hospital services Maintain patient confidentiality in accordance with HIPAA and hospital policies Coordinate with doctors nurses and other hospital staff to ensure effective communication Handle incoming and outgoing mail couriers and deliveries Maintain the cleanliness and organization of the front desk and waiting area Manage billing and payment collection issue receipts and reconcile daily cash transactions Respond to patient queries concerns or complaints and escalate when necessary Qualifications and Skills High School Diploma or equivalent Bachelor s degree preferred Previous experience as a receptionist preferably in a healthcare or hospital setting Strong communication and interpersonal skills Proficient in MS Office and hospital management systems e g HIS EMR Ability to multitask and remain calm under pressure Basic understanding of medical terminology is an advantage Customer-service oriented with a professional demeanor Job Type Full time Pay From 9 000 00 per month Benefits Health insurance Provident Fund Language English Preferred Work Location In person

📌 Receptionist (Theni)
🏢 Nalam Hospital
📍 Theni