Role Overview This role is all about delivering frictionless customer experience You ll handle inbound calls resolve queries quickly and keep the system updated with accurate information Job Timing 11 30 AM to 8 30 PM Key Responsibilities Attend all incoming customer calls with clarity and professionalism Provide quick solution-driven responses to customer queries Update call details and customer information in the system in real time Maintain quality benchmarks and hit daily productivity targets Highlight recurring issues or customer pain points to the team Follow company guidelines around data accuracy and privacy Requirements Strong communication skills Hindi English preferred Basic computer handling and comfort with CRM tools Calm patient and able to handle customer pressure Prior customer support experience is a bonus not a must Work Environment Customer-centric fast-moving setup You ll work closely with support and ops for smooth coordination Job Type Full time Pay 12 363 57 - 15 000 00 per month Benefits Cell phone reimbursement Paid sick time Paid time off Work Location In person

📌 Call Center Executive (Gujarat)
🏢 Wok On Fire, Chinese & Pan Asian Cuisine Restaurant, Surat
📍 Gujarat