Role & responsibilities

- Administer ZIA policies including URL Filtering, Firewall, SSL Inspection, Sandbox, File Type Control, Bandwidth Control, DNS Control, Cloud App Control, PAC files, GRE/IPSec tunnels, and authentication.
- Administer ZPA including Application Segments, Segment Groups, Server Groups, App Connector Groups, Access Policies, Browser Access, Machine Authentication, Application Discovery, and App Connector lifecycle management.
- Deploy and manage Zscaler Client Connector (ZCC) across Windows, macOS, Android, and iOS using Intune, SCCM, Jamf, Workspace ONE, or similar tools.
- Integrate Zscaler with Azure AD (Entra ID), Okta, Google Workspace, Ping Identity, or ADFS using SAML and SCIM.
- Perform production troubleshooting for authentication, SSL, PAC files, tunnels, DNS, certificates, ZCC, App Connectors, and private application access.
- Execute deployments, migrations, upgrades, production rollouts, and change requests.
- Monitor Zscaler portal health, App Connectors, Log Viewer, Audit Logs, NSS/LSS forwarding, and support SIEM integrations.




- Prepare RCA documents and coordinate with Zscaler TAC and customer teams.

Preferred candidate profile

- ZIA, ZPA, ZCC, App Connectors, Browser Access
- SSL Inspection, URL Filtering, Firewall Policies, Sandbox, DNS Control, File Type Control
- TCP/IP, DNS, HTTP/HTTPS, TLS/SSL, GRE, IPSec, NAT, Routing, VPN, Certificates
- SAML, SCIM, OAuth, OpenID Connect
- Windows, Linux, macOS, Android, iOS
- Intune, SCCM, Jamf, Workspace ONE, ManageEngine Endpoint Central

- ZIA

- ZPA

- ZDX

- Data Loss Prevention (DLP)
- Browser Access / Cloud Browser Isolation (CBI)

- NSS / LSS
- Microsoft Entra ID (Azure AD) / Okta
- Intune / SCCM / JAMF

- ServiceNow / Jira

Mandatory Experience
- Enterprise ZIA deployment
- Enterprise ZPA deployment
- ZCC deployment
- App Connector deployment
- GRE/IPSec configuration
- SAML integration
- PAC file deployment
- VPN to ZPA migration
- Production troubleshooting
- SSL Inspection deployment
- Change implementation
- Coordination with Zscaler TAC

📌 Zscaler Engineer (Mumbai)
🏢 Meta Infotech
📍 Mumbai