Hiring for WFM Scheduler

About the Role

Plan, Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities.

Required Skills

- Excellent communication and interpersonal skills
- Proficiency with computers
- Willingness to work in a 24*7 shift environment
- Drive for self-learning and knowledge enhancement
- Exposure to the leave management system
- Contact Centre Workforce Management experience
- Extensive experience with WFM software
- Experience in IEX and Alvaria WFM tool is required, preferably Alvaria
- Team handling experience shall be an added advantage
- Ability to simplify complex operations into repeatable processes
- Comfortable in fast-paced setting
- Ability to make decisions in time sensitive ambiguous situations
- Ability to multitask and manage multiple projects simultaneously
- Strong problem-solving skills and adaptability to changing priorities

- Education: Any Graduate - Salary: upto 7.5LPA

Interested:

Call: (phone hidden)

[email protected]

📌 WFM - Planning and Scheduling (Bengaluru)
🏢 Hiresquad
📍 Bengaluru