02 Aug
|
HCLTech
|
Ghaziabad
? Walk-In Drive | WFM Real-Time Analyst (RTA) | HCLTech, Noida HCLTech is hiring WFM Real-Time Analysts (RTA) with 3–6 years of experience in Workforce Management, Intraday Management, and Queue Management. ? Job Location: Noida, sector 144 ?Walkin Drive location: Noida, sector 60 ? Work Model: Work from Office (5 Days) ? Shift: Evening Shifts ? Notice Period: Immediate to 15 Days Only Key Skills ✅ Real-Time Monitoring &
• Queue Management ✅ Intraday &
• Adherence Management ✅ Service Level, Occupancy &
• Shrinkage Monitoring ✅ Incident Management &
• Stakeholder Communication ✅ NICE, Verint, Aspect, AWS, Genesys (preferred) ✅ Advanced Excel &
• Reporting ? Walk-In Details Date: 20th July 2026 (Monday) Time: 11:00 AM – 1:00 PM ? Venue: HCLTech, No. A 8 & 9, Sector 60, Noida – 201301 Contact Person: Urmika Interested candidates who can join within 15 days are invited to attend the walk-in drive with their updated resume. #HCLTech #WalkInDrive #WFM #RTA #RealTimeAnalyst #NoidaJobs #WorkforceManagement #ImmediateHiring #QueueManagement #BPOJobs
📌 Wfm Rta Analyst (Ghaziabad)
🏢 HCLTech
📍 Ghaziabad