Astra Business Services Pvt. Ltd. is looking for an experienced Team Leader / Assistant Manager to join our growing Healthcare Operations team in Noida.

If you have experience in International Healthcare BPO – Doctor Office / Medical Appointment Scheduling processes and enjoy leading teams, we would love to hear from you!

? Location: Sector 63, Noida (Work from Office)

? Experience: 2–3 years in Healthcare BPO with team handling experience

What We’re Looking For

✅ Experience in Doctor Office / Medical Appointment Scheduling

(Mandatory)

✅ Hands-on experience with Athena EHR

(Mandatory)

✅ Solid leadership, coaching, and performance management skills

✅ Good understanding of healthcare operations, KPIs, and SLA management

Role Highlights

? Lead and mentor healthcare scheduling teams

? Drive quality, productivity,



and operational performance

? Manage escalations and ensure excellent service delivery

? Be a part of Astra’s growing healthcare operations team and make an impact!

? Share your resume at: [email protected]

? Know someone who fits this role? Tag them or share this opportunity!

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📌 ? We're Hiring | Team Leader / Assistant Manager – Doctor Office Process (New Delhi)
🏢 Astra Business Services
📍 New Delhi