Job Requirements

1. Store Operations Support

- Ensure smooth day-to-day store functioning
- Coordinate between sales team, billing, and backend processes
- Monitor store readiness (opening/closing checklists)

2. Inventory & Stock Management

- Track inward/outward stock movements
- Ensure proper tagging, display, and stock visibility
- Support stock audits and discrepancy resolution

3. Billing & Documentation

- Assist billing accuracy and transaction compliance
- Maintain records (sales, transfers, repairs, approvals)
- Ensure adherence to SOP and audit requirements

4. Customer Service Support

- Coordinate for customer deliveries, repairs, and order tracking
- Support the sales team in ensuring seamless customer experience
- Handle backend follow-ups for delayed orders/issues

5. Coordination with Departments

- Liaise with:
- Warehouse / logistics
- CRM / telecalling team
- Finance / accounts




- Ensure timely resolution of operational gaps

6. Compliance & Audit Support

- Maintain documentation for audits (internal/external)
- Ensure process compliance (POSH display, labour norms, etc.)
- Support store-level inspections and reporting

7. Reporting & MIS

- Prepare daily/weekly reports (sales support, stock, pending tasks)
- Track KPIs like order delays, stock ageing, etc

Work Experience

. Operational Skills

- Billing / POS handling
- Inventory coordination and stock checks
- Support in store audits and compliance

Process & Compliance Awareness

- Understanding SOPs (store operations, documentation)
- Adhering to audit, billing, and stock protocols
- Basic compliance (billing accuracy, customer documentation)

📌 Boutique Operation Specialist (India)
🏢 Titan Company
📍 India