Location Chennai IN Reference No 3162 Office Type Office Elevate Your Career with Zalaris Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions We re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference We foster open communication and short decision-making paths that encourage creative and innovative thinking Zalaris culture is rooted in values inspired by Nordic working ethos everyone matters aiming high and team spirit We re committed to building a diverse inclusive and authentic workplace where everyone brings their own uniqueness Zalaris employees come from different backgrounds cultures and walks of life and we are proud of it Role Summary As an HR Services Partner you will play a pivotal role in delivering strategic HR support and operational excellence across the EU region With deep expertise in SAP SuccessFactors and HR Shared Services you will collaborate with business leaders to drive transformation optimize HR systems and ensure seamless service delivery This role demands a proactive solution-oriented professional with a strong understanding of European HR practices and a passion for continuous improvement Your Responsibilities Core Competencies 1 HR Operational Excellence Demonstrates expertise in executing HR processes with speed accuracy and consistency Executes recruitment onboarding and offboarding steps with minimal errors Manages employee data changes and documentation accurately Maintains robust understanding of HR policies and ensures adherence Prioritizes tasks effectively in a high-volume environment 2 Client Stakeholder Management Builds strong relationships and provides high-quality support to clients and internal teams Acts as a reliable point of contact for HR queries and escalations Communicates clearly confidently and professionally Anticipates stakeholder needs and proactively provides solutions Fosters trust through timely communication and follow-ups 3 Analytical Reporting Skills Uses data reports and HR metrics to support decision-making and improve processes Prepares HR reports with accuracy and attention to detail Identifies patterns trends or issues in employee data Provides insights that help enhance HR operations Uses HRIS platforms effectively to extract and analyze data 4 Process Improvement Governance Ensures process consistency identifies improvement areas and maintains updated HR documentation Regularly updates SOPs process descriptions and work instructions Identifies inefficiencies and proposes process enhancements Ensures tasks adhere to defined process timelines and SLAs Understands the impact of process changes on service delivery 5 Compliance Regulatory Awareness Ensures that HR operations comply with legal regulatory and organizational standards Monitors changes in employment laws and updates stakeholders Ensures documentation and records meet compliance standards Supports audits and provides required information promptly Applies compliance requirements consistently across cases 6 Problem Solving Issue Resolution Investigates issues provides solutions and handles escalations effectively Responds quickly and calmly to escalations Identifies root causes and resolves issues with minimal supervision Recommends preventive actions to avoid repeat issues Balances policy adherence with practical solutions 7 Communication Interpersonal Skills Communicates effectively with employees managers and client teams Adapts communication style to suit different audiences Explains HR processes clearly and professionally Maintains positive working relationships across teams Demonstrates empathy and professionalism in employee interactions Technical Competencies Technical Competencies HRIS Proficiency Hands-on experience with SAP SuccessFactors or equivalent systems Ability to perform employee data updates run reports and maintain data accuracy HR Documentation Skilled in preparing employment contracts letters reports and process documents Maintains high standards of accuracy and confidentiality Recruitment Hiring Practices Experience across sourcing screening offers and pre-employment checks Employee Lifecycle Management Strong understanding of LOA attendance benefits and employee queries Offboarding Processes Knowledge of resignation handling exit documentation and process closure steps Experience Requirements 6-8 years of HR operations or HR shared services experience Client-facing HR experience or HR consulting exposure preferred Experience in global delivery environments onshore offshore Familiarity with regional employment laws and compliance frameworks What we offer Global Exposure Work with diverse teams across the EU region and contribute to international HR initiatives Professional Growth Opportunities for upskilling in HR technologies leadership development and cross-functional projects Innovative Environment Be part of a forward-thinking HR team driving digital transformation A strategic role with the opportunity to impact the organization significantly Collaboration with an innovative and supportive leadership team Competitive salary and benefits package Opportunities for continuous learning and professional development Ready to become part of our team Join us at Zalaris and be a part of a vibrant collaborative community of Tech HR and payroll experts dedicated to grow and innovate team Zalaris

📌 Hr Service Partner (Tamil Nadu)
🏢 ZALARIS Deutschland
📍 Tamil Nadu