Company XLogic Academy Job Type Full-Time Salary 20 000 - 30 000 per month About the Role XLogic Academy is hiring a dedicated Customer Support Executive to handle social media inquiries attend calls follow up on leads and convert them into admissions This role requires excellent communication solid convincing ability and a student-friendly attitude Key Responsibilities Manage chat and message interactions on social media platforms Instagram Facebook WhatsApp LinkedIn Attend incoming calls and make outbound follow-up calls Perform lead follow-ups consistently via calls WhatsApp and chat Understand student goals and recommend suitable training programs Convert leads into admissions by effective communication and persuasion Maintain accurate lead records in Excel CRM tools Coordinate with the admissions team to ensure seamless onboarding Respond promptly and professionally to all inquiries Required Skills Excellent communication skills English Malayalam preferred Strong convincing and negotiation abilities Ability to handle multiple chats and calls simultaneously Familiarity with social media platforms Customer-centric mindset with patience and clarity Ability to achieve monthly lead conversion targets Qualifications Any degree freshers experienced candidates can apply Experience in customer support tele calling or EdTech sales is an advantage Work Schedule Full-Time Monday to Saturday Office-based role Job Type Full-time Pay 20 000 00 - 30 000 00 per month Ability to commute relocate Kakkanad Kochi Kerala Reliably commute or planning to relocate before starting work Preferred Work Location In person

📌 Customer Support Executive (Kerala)
🏢 ensign industries
📍 Kerala